Netgear Support Problem

Jeremy Wright describes a terrible experience trying to get a Netgear Router to work. Read the whole thing but here are a few of the highlights:

• Try and call Netgear with number on box, but it’s the wrong one.
  
• Find number in documentation package.
  
• Call Netgear to try and figure out what’s wrong, since all seems to be working properly.
  
• Get a “you can’t talk to support until you register your product” (after 15 minutes on hold). Of course, the only way to register is to be online.
  
• Disconnect everything, go to http://netgear.com/registration, the address they supplied. It’s a 404 error. Yay.